Ride Like Voila

Client
Voi
Services
UI/UX
Illustrations

Year
2019
Introducing the First-Ever E-Scooter Traffic School

With the rise of e-scooter sharing services across Europe, the improper riding and parking practices associated with these services became a significant concern for cities. In 2019, when e-scooter sharing was not yet regulated, the absence of dedicated infrastructure led to confusion and dangerous misuse. Additionally, since e-scooters are considered road vehicles, they were being used by individuals without driving licenses, resulting in a lack of awareness about traffic rules and signs.

The challenge

To tackle this issue, Voi Technology, a Swedish startup specialising in e-scooters, developed the pioneering concept of a certified traffic school for e-scooters. Considering the target audience of young adults who still vividly remember the boredom of school, we recognised the need to offer them a unique and enjoyable learning experience. We wanted to develop something that resonated with their fast-paced, mobile lifestyle. This led us to question: Can we entice people to voluntarily join a traffic school? To achieve this, we decided to gamify the entire learning process by creating short, quiz-like tests that aligned with their inclination for quick social media interactions. Instead of requiring payment, we rewarded users with free Voi-rides whenever they answered a quiz correctly, providing instant gratification for their desire to learn.

Below is a basic diagram illustrating the straight forward learn-reward flow.

The flow

Johan

Age: 35
Location: Stockholm
Job: Engineer

Interests

• Technology
• Sustainability
• Electric vehicles

Mode of transport

• Voi scooters, when inside the operation area
• Bus, to go to work
• Bike, for short distances

Motivations:

• He wants an e-scooters to commute to work.
• He likes Voi brand product quality and its sustainability commitment.
• He believes in circular economy and prefer to buy second hand.

Frustrations:

• Likes shared e-scooter but lives out of operation area.
• He want's to ride e-scooters wherever he wants.
• Doesn't want to spend too much money on a new e-scooter.

The moodboard

Collaborating with Strays agency, we built a captivating vaporwave digital world ruled by Voila, a traffic rules guru who would serve as their guide throughout the learning journey.

Colors

Primary

Primary

Primary

Primary

#F46c63

#FF21A6

#00ffff

#F46c63

#FF21A6

#00ffff

Secondary

Secondary

Alert

#f8bbb7

#ffdbb1

#00FF80

#FC004D

Backgrounds

#F46c63

#FF21A6

#00ffff

Secondary

Alert

Backgrounds

#f8bbb7

#ffdbb1

#00FF80

#FC004D

Galactic pink

Nova blue

Backgrounds

Galactic pink

Nova blue

Fonts

Headers

Overpass Regular (Glitched)

Subheaders

Abcdefghijklm
nopqrstuvwyz

Abcdefghijklmnopqrstuvwyz
0123456789 ,.!””+-<>/

Overpass Mono Semibold

Body

Abcdefghijklm
nopqrstuvwyz

Abcdefghijklmnopqrstuvwyz
0123456789 ,.!””+-<>/

Overpass Mono Regular

UI elements

Voila: the guru

The screens

Onboarding

The landing page of Ride Like Voila immediately immerses the user in Voila's unique universe.

To sign up and save progress, users must use their Voi account. This ensures that any credits earned for completing the test will be directly charged to their main Voi wallet.

Choosing the language is a crucial step in the flow, impacting the localisation of traffic rules and signs. Users only need to do this once.

Main menu

This pop-up window provides a quick explanation of how the traffic school works, ensuring users understanding of the traffic school.

The vibrant and colorful menu highlights the vaporwave and almost videogame-inspired style.

Upon completing all the traffic school questionnaires, a new button will appear, allowing users to create their Voi driving license.

The quiz

Each quiz question is accompanied by an illustration that clarifies, describes, or complements the content being asked.

When users answer a question correctly, they will receive clear visual feedback that "rewards" and invite them to proceed to the next question.

When a user responds incorrectly to a question, they will receive clear visual feedback explaining why their answer is wrong and inviting them to retry the question.

Extra screens

At the conclusion of each quiz, users will be presented with a screen notifying them that they have been rewarded with 5 Voi credits (equivalent to 5€).

On this screen, users can upload their name and picture to personalise their Voi driving license.

Once the driving license is created, users have the option to share it directly on social media platforms.

Illustrations

In addition to designing the entire UI of Ride Like Voila, I took on the responsibility of creating illustrations for each quiz question. With four distinct question types covering general knowledge, scooter components, traffic scenarios, and signs, I adopted four different styles with focus on production efficiency and illustrations clarity. This process led to the creation of over 200 illustrations. Below, you can find examples showcasing the four different styles.

Objects

Scooter components

Traffic scenarios

Traffic signs

The results
Ride Like Voila in less than 4 years has achieved

1.6 Million

Graduated unique user

80 Million

Questions answered

The Ride Like Voila campaign was nominated for

Svenska Design Priset

Extra

The promotional video

The promotional video featured here was created by the Stockholm-based agency, Strays, to promote Ride Like Voila through social media ads. Although my involvement in the video was limited to being an extra during the filming process, I believed it would add more context to the project, which I thoroughly enjoyed working on alongside Voi.

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